FAQ | Lumi by Pampers™

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Common Questions

How do I use the sensor?

To use the sensor, make sure it is set up and paired with your app. Attach the sensor on the dotted line of your Lumi by Pampers diaper. At each change of diaper, peel the sensor off, and place it on the next diaper. The app will notify you when the sensor battery runs low. Keep the sensor clean by wiping it with a damp cloth, baby wipe, or alcohol wipe regularly.

set up the sensor

Is it safe to have a connected device on my baby?

Lumi by Pampers™ is completely safe for use with babies. The Lumi sensor features ultra-low energy, meaning that 1 year of use releases less energy than a 1-minute smart phone call.

We applied a rigorous, systematic and scientific evaluation to Lumi, including vetting it with external baby development experts. Lumi passed with flying colors, meeting and often exceeding safety regulations in the USA.

Lumi by Pampers™ is the first and only JPMA certified baby care smart sleep sensor with monitor system that meets their highest standards for safety, performance and functionality.

Is the video monitor livestream secure?

Yes, the livestream is transferred securely using the latest security protocols, meaning only you have access to your livestream.

Do I need to use Lumi by Pampers diapers for the System to work?

Yes, Lumi by Pampers diapers are specially designed to work with the sensor. Also, the attachment area ensures that the sensor stays secure on the diaper.

Other cautionary information

SENSOR CAUTION: THIS PRODUCT IS NOT A TOY, AND SHOULD BE KEPT OUT OF REACH OF CHILDREN AND PETS. SEE USER MANUAL.

SENSOR WARNING:

CONTAINS BUTTON OR COIN CELL BATTERY. HAZARDOUS IF SWALLOWED – SEE USER MANUAL.

VIDEO MONITOR WARNING:

STRANGULATION HAZARD—CHILDREN HAVE STRANGLED IN CORDS. KEEP THE CORD OUT OF THE REACH OF CHILDREN (MORE THAN 3 FT (0.9 M) AWAY). NEVER PLACE THE CAMERA OR CORD INSIDE THE CRIB OR CHILD SLEEPING AREA. THIS PRODUCT IS NOT INTENDED TO REPLACE PROPER SUPERVISION OF CHILDREN. KEEP OUT OF REACH OF CHILDREN. THIS IS NOT A TOY OR CHILDREN’S PRODUCT AND IS INTENDED FOR ADULT USE ONLY.