Order Status / Billing

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Order Status / Billing

How can I check my order status?

Go to your Account Overview and select “Order History”.

You will also receive an order confirmation email once your order is confirmed, and a shipment notification email that includes tracking information once your order is on the way.

What is the benefit of having a diaper subscription?

The subscription offers the best value and it comes with a free smart sleep sensor replenishment (on your 2nd, 6th and 9th diaper subscription shipment). You can also modify your subscription preferences anytime or cancel without penalty.

Where can I purchase Lumi by Pampers?

Currently, our products are available for purchase at the following stores:
- Lumi by Pampers
- Amazon
- Buy Buy Baby
- Target
- Walmart

Lumi only ships to the USA (all 50 states and the District of Columbia).