What is Lumi by Pampers? | Lumi by Pampers™

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What is Lumi by Pampers?

What diaper sizes are available?

Lumi by Pampers diapers are currently available from size N to 4.

Can I use Lumi for twins or multiples?

At the moment, each Lumi account only supports tracking for one baby, but stay tuned as we expand Lumi.

Why should I subscribe to the diapers?

The subscription offers the best value and it comes with a free sensor replenishment (on your 2nd, 6th and 9th diaper subscription shipment). You can also modify your subscription preferences anytime or cancel without penalty.

What phone models are supported by the app?

The Lumi by Pampers® app is available on iOS via the App Store and on Android via the Play Store. For a full list of supported devices, please see below.

AppleiPhone 6, 6 Plus, 6S, 6S Plus, 7, 7 Plus, 8, 8 Plus, X, XS, XS Max, XR, 11, 11 Pro, 11 Pro Max
SamsungGalaxy Note 9, Galaxy Note 8, Galaxy S9+, Galaxy S8+, Galaxy S8, Galaxy S7, Galaxy S6 Edge, Galaxy A3 2017, Galaxy Note 5, Galaxy S9, Galaxy S7 Edge, Galaxy S6, Galaxy J5, Galaxy On5, Galaxy A5 2017, Galaxy S6 Active, Galaxy S10
GooglePixel 3, Pixel 3 XL, Pixel 2, Pixel 2 XL, Pixel, Pixel XL
AlcatelOneTouch Idol 3, Idol 5S
EssentialPH-1
HTCOne A9, One M9
LGNexus 5X, Stylo 2, LG K8 V, X Style, X Power
MotorolaMoto G4 Play, Moto G5, Moto G4, Moto G5S, Moto X4
Nokia6.1, 9
One PlusOnePlus 5T, OnePlus 6, OnePlus X, OnePlus 6T
SonyXperia XZ Premium, Xperia Z3
XiaomiRedmi 5A, MI A1, Redmi Note 5
ZTEBlade X Max, Blade Spark Z971

Where can I purchase Lumi by Pampers?

Currently, our products are available for purchase on www.lumibypampers.com and we ship only to the USA (all 50 states and the District of Columbia). Keep an eye out as we expand to more countries.

Is this product covered by warranty?

Read our limited warranty policy here.

Is the video monitor livestream secure?

Yes, the livestream is transferred securely using the latest security protocols, meaning only you have access to your livestream.

Is it safe to have a connected device on my baby?

Lumi by Pampers is completely safe for use with babies. We applied a rigorous, systematic and scientific evaluation to Lumi, including vetting it with external baby development experts. Lumi passed with flying colors, meeting and often exceeding safety regulations in the USA.

Lumi by Pampers is the first and only JPMA certified baby care sensor with monitor system that meets their highest standards for safety, performance and functionality.

Other cautionary information

SENSOR CAUTION: THIS PRODUCT IS NOT A TOY, AND SHOULD BE KEPT OUT OF REACH OF CHILDREN AND PETS. SEE USER MANUAL

SENSOR WARNING:
CONTAINS BUTTON OR COIN CELL BATTERY. HAZARDOUS IF SWALLOWED – SEE USER MANUAL.

VIDEO MONITOR WARNING:
STRANGULATION HAZARD—CHILDREN HAVE STRANGLED IN CORDS. KEEP THE CORD OUT OF THE REACH OF CHILDREN (MORE THAN 3 FT (0.9 M) AWAY). NEVER PLACE THE CAMERA OR CORD INSIDE THE CRIB OR CHILD SLEEPING AREA. THIS PRODUCT IS NOT INTENDED TO REPLACE PROPER SUPERVISION OF CHILDREN. KEEP OUT OF REACH OF CHILDREN. THIS IS NOT A TOY OR CHILDREN’S PRODUCT AND IS INTENDED FOR ADULT USE ONLY.