Pampers knows that you want the very best for your baby, and we do too. Have more questions? Don’t hesitate to contact us.

FREQUENTLY ASKED QUESTIONS

  • Pampers diapers, wipes, and training pants are made from ingredients that are carefully tested and proven to be safe. The ingredients we use are common in most diapers and wipes and are used safely by millions of babies around the world every day.

  • At Pampers, the safety and comfort of babies is our top priority. We provide assurance that our products are safe by sourcing only the safest raw materials from the start. Then we work with leading pediatricians, pediatric dermatologists and safety experts to evaluate every material for potential risks. We continually invest in clinical safety studies and monitor our products through quality safety checks on the production line and through in-home testing with parents just like you. If you have questions or comments, call us at 1-800-726-7377 or contact us online.

  • Pampers carefully chooses each diaper and wipes ingredient based on both its safety profile and proven effectiveness in helping keep a baby’s skin dry and healthy. At each stage of development, we evaluate and assess every ingredient to ensure it is safe before it comes in contact with your baby’s skin. We only use ingredients that have been confirmed to be safe for your baby.

  • Store your diapers in an area protected from extreme heat and humidity and away from products with fragrances. We recommend that diapers be kept in a dry storage area where the temperature is 85 degrees Fahrenheit or less.

  • In the first couple of months, you might find yourself changing diapers up to 10 times in 24 hours. Diapers should be changed whenever they are wet or soiled. Your baby will often (but not always) let you know. With a super-absorbent diaper like Pampers, you can tell if it’s wet by feeling for lumps in the absorbent material. Here are some common times for changing diapers:

    • Right before or right after every feeding.
    • After every bowel movement.
    • Before bedtime.
    • When your baby wakes up.
    • When you go out with your baby.
  • Pampers diapers are designed to adjust to your baby’s shape for a snug, comfortable fit. While you’re changing diapers, there’s no need to fold the waistband in or out or to adjust the leg cuffs.

    • Place tabs parallel to the waistband and centered on the character strip.
    • Use the characters as guides to ensure the fasteners are evenly spaced.
    • Keep baby products such as powder and baby wipes away from the fasteners so they maintain their stickiness.
  • Just like you, babies like to wear things that fit just right. Choose a diaper size that does not sag or gap, even as your baby crawls and plays. This will help prevent leaks. Each product description on this site gives guidelines that represent the average weight for a particular size. And remember, when you move up a size, you gain absorbency.
  • The easiest way to weigh your baby is to first hop on the scale yourself. See how much you weigh, then see how much you weigh when you hold your baby. If you subtract your weight, you’ll know how much your baby weighs. This will help you choose a diaper size that’s right for your baby.
  • The Pampers Pure Collection is fragrance-free and clinically proven to be hypoallergenic. We’ve heard your feedback and understand that the use of materials like cotton and other plant-based fibers is important to some parents. The Pampers Pure Collection provides these elements while maintaining superior performance.
  • Yes. Pampers Sensitive Baby Wipes are both fragrance free and hypoallergenic. They have been clinically tested and found to be as gentle to the skin as wash cloth and water alone.
  • Our diapers contain absorbent gelling material, which can absorb nearly 30 times their weight! This type of material has a long history of safe use in a variety of products and has been in diapers for more than 30 years. You may notice small gel particles on your baby’s skin – this is the absorbent material and can easily be removed by wiping gently.
  • No. We do not use disperse dyes in any of our products.
  • Pampers does not add any preservative to our baby diapers or pants. To learn more about what’s in our products please visit our Materials and Safety page.

  • We do not use methylisothiazolinone or methylchloroisothiazolinone in our diapers and wipes. To learn more about what’s in our products please visit our Materials and Safety page.

  • Some Pampers diapers use a very small amount of fragrance that’s considered safe for a baby’s skin. It’s non-sensitizing and not expected to cause any allergic reaction. In fact, Pampers Powder Fresh Scent has been used in diapers for more than 20 years. If you’re interested in an unscented option, Pampers Pure Collection is fragrance free.
  • You buy the latest toys, and babies wind up playing with silly things—like diapers. It’s important to keep diapers where they should be, on your baby’s bottom. Don’t let your baby put the diaper in his mouth. Discard any diaper that has become torn or unsealed, and read the warning label on all bags.
  • Our diapers contain absorbent gelling material, which can absorb nearly 30 times their weight! This type of material has a long history of safe use in a variety of products and has been in diapers for more than 30 years. You may notice small gel particles on your baby’s skin – this is the absorbent material and can easily be removed by wiping gently.
  • Yes. While specifically designed for diaper change cleanup, parents can be assured that Pampers baby wipes are safe for use on other body parts—including the face—and can be used at every diaper change.
  • Yes. All of our colors have been carefully evaluated for safety and have been proven non-allergenic and skin safe for infants and children. They are commonly used in other consumer products, contact lenses, and food packaging.
  • Yes. Pampers baby wipes have been clinically tested to ensure they do not cause allergies or skin irritation. They are clinically proven to be mild even on sensitive skin. In fact, Pampers baby wipes are milder than a washcloth and water.