Customer Reviews
Pampers® Baby-Clean Baby Fresh™ Scent
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Reviews
Christina
Pampers Response - July 21, 2025
Thank you for your review!
Thank you, Christina, for sharing your experience with Pampers Complete Clean Baby Wipes. We’re glad you’re liking their fragrance, but do apologize that you had to use so many to finish clean-up. Our Quality Team shares that every little one’s needs change as they grow, and sometimes babies need more wipes to get things clean and sanitary than they regularly need. The only changes we have in our history for these wipes is that in March 2024, Pampers Baby-Clean became Pampers Complete Clean Wipes and the packaging artwork was updated, so what you’ve questioned didn’t occur. That being said, we’d be happy to further look into your purchase, and make sure everything is as it should be, just in case your package was missed in our many quality checks. Call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 726-7377.
Beware!
January 08, 2025Back in 2021(I’m sure they’ve slightly changed the formula and packaging) I used these wipes for my daughter and she ended up with blisters in her private area. Come to find out they were only for hands, face, and body. In 2022 I had a friend who had a baby and they weren’t sure why she had blisters in her private area. I asked what wipes they were using and sure enough same wipes. I’ve read reviews and similar situations have happened to other babies. I’ve seen moms post in groups with the same symptoms and when I ask what wipes they’re using it’s always these aqua colored pampers packs. They ARE NOT labeled correctly. This is a lawsuit waiting to happen. They’re placed in stores next to regular baby wipes. These are not to be used in the private region! They’re more similar to antibacterial wipes. And should be placed near those. Pampers you need to get it together ASAP! This happened to us in 2021 and I’m still LIVID. Almost made the same mistake again 3.5 years later.
Danielle
Allergic reaction due to use of wipes.
April 20, 2024Normally I don’t use scented wipes on my little ones but I purchased these & they caused my daughter to have allergic reaction or some sort of rash. It doesn’t seem to be bothering her. Also the scent is very strong & the quality of wipes seems cheap they don’t really clean as good as they advertised. There’s no way I can get a refund so I’m stuck with these wipes.
kristianna
Pampers Response - April 24, 2024
Thank you for your review!
We’re sorry to hear about your daughter’s discomfort, and hope she's feeling better. We work very hard alongside parents, pediatricians, pediatric dermatologists, and safety experts to ensure our products are safe. All of our products are thoroughly tested during the manufacturing process to ensure they reach you in the best possible condition. We understand this is hard on you and your baby. We'd be grateful for the opportunity to learn more about your experience and to help you further. We hope you will find a moment to call us at 1-800-726-7377. We're happy to help you.
Fav Scented Wipes!
September 04, 2023Baby scented wipes aren’t usually gentle or have a unique scent but these have both! Very soft and gentle on skin & have the most refreshing smell! Will always use as my go to :)
LC
Baby Clean Equals Terrible Loud Bitter Scent
August 12, 2023Pampers Baby Clean Wipes smell absolutely terrible with a loud bitter scent! I cannot believe they created this obnoxious scent to be used on babies! The scent smells like a loud bitter aerosol hairspray of yesteryear or a strong floor cleaner. The obnoxious scent fills the entire bathroom when placed in the waste basket to the point I had to close the bathroom door as to not smell it when I walk by. If you are sensitive to or get headaches from loud obnoxious perfume or cleaner scents then do not buy this scent. We bought two packs of these having never tried them before & not realizing that "Baby Clean" was a scent as it just looks like it is stating what the wipes do so we are stuck with them.
Cj
Pampers Response - August 14, 2023
Thank you for your review!
We’re sorry to hear about your family’s discomfort. We work very hard alongside parents, pediatricians, pediatric dermatologists, and safety experts to ensure our products are safe. All of our products are thoroughly tested during the manufacturing process to ensure they reach you in the best possible condition. Wipes may have an unusual smell if the product is past its intended shelf life. We have scented and unscented wipes. For nonscented wipes we would suggest the Sensitive wipes or Aqua Pure wipes. We understand this is hard on you and your baby. We'd be grateful for the opportunity to learn more about your experience and to help you further. We hope you will find a moment to call us at 1-800-726-7377.
Thinner?
July 17, 2025Did these get thinner or ? Hadn’t bought in a while, remember loving them, so decided to buy and am now wondering why I liked them because besides the smell (great)they are paper thin and take like seven wipes to do the job!