Sabryna, firstly, thank you so much for being loyal a loyal Pampers user. We're incredibly sorry to hear about the experience your baby had, and we hope they're feeling better. The only changes we made to these diapers were increasing the softness of outer cover, optimized the cushiony feel, a wider wetness indicator, and we updated the graphic. Please know that a great deal of work goes into the development and testing of all our diapers to ensure they are safe for babies. We have careful and thorough procedures in place to ensure this. We work with parents and partner with leading professionals including pediatricians, pediatric dermatologists and safety experts through every step of the diaper making process, so we want to assure you that this isn’t something we expect. Still, as fellow parents, we understand that every baby is unique, and a baby’s skin can be especially delicate. There are a lot of different factors that can unfortunately contribute to these kind of symptoms you have told us about, so we'd like to connect, make a report about this, and help. Please call us at (800) 726-7377.

Nothing is more important to us than to provide our Pampers parents with diapers they love and trust for their little ones. Our updates were made to improve the comfort and protection of our Swaddlers, and we’re sad to hear that you were unhappy with the changes, Jennifer. We’re always looking for ways to meet your needs, so please be assured that your feedback is being shared with our team. We’d love to learn more about your experience and help. When you get a chance, please call us at 800-726-7377.

We're sorry to hear this was your experience, Shelby, and as parents, we understand the frustration when your favorite products make changes. We assure you the new upgraded Swaddlers Diapers are still made with an absorbent inner liner and a Blowout Barrier to provide all-night protection, and they are designed to provide a more cushiony feel. We test our products extensively with other parents before introducing any new features to our products, and we're sad to know you feel these Swaddlers don't meet the same high-quality standards as the original design. We're sharing your comments with our team, and we'd like an opportunity to assist with this. Call us at 1-800-726-7377 to discuss this further.

We're sorry to hear this was your experience, Cassie, and as parents, we understand the frustration of dealing with leaks. The new upgraded Swaddlers Diapers are still made with an absorbent inner liner and a Blowout Barrier to provide all-night protection, and they are designed to provide a more cushiony feel. Please know that size and fit play a major role in finding the perfect diaper for your little one, and because babies grow to be different shapes and sizes, they fit our diapers differently. In most cases, your baby should be within the weight range for the size you are using, but we've found that about 30% of babies are in the wrong diaper size. We'd like an opportunity to assist you with this and possibly share an alternative size or style that may work better for your baby. Call us at 1-800-726-7377 to discuss this further.