As a dedicated Pampers parent, you know how important it is to keep your little ones feeling comfortable, Morgan, and we’re very sorry to hear your Pure Protection Diapers did not provide the Pampers comfort you’ve come to know and love. Please know that all our diapers undergo numerous quality checks to ensure they reach you in perfect condition. In January of 2025, there were a series of updates, such as a new softer feel outer cover to provide a softer feel on baby's skin, and we’re sorry to learn that wasn’t the case with your recent purchase. As you know, babies come in all different shapes and sizes, so diapers fit every baby differently. Our diaper sizes are organized by weight, and since no two babies are the same shape, you will notice some overlap between sizes. We’d love the opportunity to help you and your baby further and invite you to give us a call at (800) 726-7377.